FAQ'S

Why can't I find a particular Product?

Since Vonixx products are made in Brazil we do not restock often as our orders have to be large in order to save on shipping costs to bring you, the customer, competitive pricing. What you see on the site is all we have to offer

Why don't you ship to the US?

As of August 29, 2025 we have seized to offer shipping to the US. This is due to the end of the de minimis exemption. Before, shipments across the border under the value of $800 were typically exempt from Tariffs and the customs processing that larger shipments were subject to. This is no longer the case, now a customer with an $80 order, including shipping, could be charged an additional $65-$100 in tariff and duty fees by the U.S Customs and Border Protection agency.

Why don't you ship internationally

There are many Vonixx retailers across the world. Most likely there is a Vonixx retailer closer to you than us.

Can I buy Vonixx in a store?

We currently do not offer Vonixx product's to additional retailers within Canada

Why hasn't my order gone out yet?

We try to ship out orders as soon as we get them. In saying that we operate under typical business hours and are closed on the weekends. Orders should go out between 1 and 3 business days. Please refer to our shipping policy for more information

Why Vonixx?

Because Vonixx combines professional-grade results, innovative formulas, and outstanding value. Whether you're a weekend enthusiast or a professional detailer, Vonixx products are designed to make detailing easier, faster, and more effective.